Brilliant chaps and extremely helpful. Recommended them strongly
Really helpful
THE REFUND POLICY IN THIS PLACE IS DREADFUL. tried to offer me 105 credit note on a faulty phone they sold me after returning the phone for the 3rd fault in a month and a half... i paid 280 for the phone so not only do they make 180 by taking the phone back they can then repair and sell for full price again. and my 105 i have to spend in there store on a item which there gunna make even more money on. AVOID this place.
I just had a very poor experience with them with a very rude gentleman "serving" me to boot. I purchased a replacement battery cover for a games controller but it didn't work when I got it home. I attempted to return it four days later but was practically accused of not bringing back the item they sold me (the cheek!). As it was a second hand item their "policy" was to offer a credit note but given the disrespectful way in which I was treated I took the moral high ground and told them to keep both the product and the money. My loss was only for 2.99 but I'm an advocate for honest business and customer service; none of which I experienced here.My advice (especially if buying a second hand item) is to ask them to show you it working first but beware, if you are buying a second hand item of considerable value their policy will be to provide you a credit note if you find the item does not work when you get it home so be sure you could spend that amount of money on alternative products in store should the situation arise.
Brought my phone in a for a repaired screen. It took longer than they expected to get the screen in but they did not let me know this and when I did come in they let me know that whilst they had got a new screen they did not have the engineer in to fix it... When I got the phone back the screen was poor quality and I only had the phone back for less than 24 hours before it cracked (whilst in my pocket?) and they refused to offer anything besides a shrug and said that it wasn't their problem. 70 wasted really. Would not recommend for anyone looking for long lasting repairs.
TD Electronics is a UK Electronics Store based in Ashford, South East England. TD Electronics is located at UNIT 27 County Square shopping center, Ashford TN23 1YB, UK.
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