Always really friendly, knowledgeable and helpful. I wouldn't go anywhere else
First visit to Ivydene and cannot rate highly enough. Fantastic service, pleasent and helpfull staff. Replaced my water ingressed headlight and ballast pack which had blown for 800 less than main dealer quoted, brilliant. Would thoroughly recommend.
I took my vehicle in to be serviced with the records of my previous service which indicated I needed replacement brake pads. I was pleasantly surprised to receive a call from Ivydene later the same day to hear I did not in fact need any replacements and it was clearly a churning exercise on the part of a national well known chain to do so. I was very impressed with the honesty and integrity demonstrated by Ivydene rather than take advantage of the situation. Everything else in terms of service was done timely and at reasonable cost. I would not hesitate to recommend the garage and I shall be using for my 2nd car and going forward in the future.
Wonderfully helpful staff both on the phone in advance to book for my cars service, then on the day, with information requested on arrival a further call later to confirm works carried out and pricing. Upon collection they offered further information on what had been done and pricing on additional works as required, they even hoovered the car through as part of their service.Competitively priced. Overall highly recommended and have already booked my wifes car in for its MOT and service!
Very good and will hopefully be back in this week for more work. The staff have very good people skills and are good at explaining things in a coherent way. The mechanic often calls to explain the details before carrying out any additional work needed, which is reassuring. The friendly and calm approach they have makes the stressful experience of car problems a little bit better. I'm no expert on prices but they seem reasonable too.
Ivydene Garage Ltd is a UK Car Repair based in Ashford, South East England. Ivydene Garage Ltd is located at Unit 99 Ellingham Industrial Centre, Ellingham Way, Ashford TN23 6LZ, UK.
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